HAPPINESS AND TEAM ENGAGEMENT
By Dr. Ace Goerig, Owner & Co-Founder
#Team #Leadership #Mindsets
The pursuit of happiness is a classic Catch-22 dilemma because often we must focus on the very things that are holding us back. Almost always the limits we have in our life and practice can only be addressed by focusing on them rather than avoiding them. As a result, we can sometimes feel our roadblocks even more amplified—seemingly dragging our energy down when we need it the most.
The most successful people have a mindset that begins with a personal pledge to be happy in the moment — whether doing something you love or working on the biggest problem you are facing. Finding joy and satisfaction in the engagement process is an essential component to growth, so that problems are seen as opportunities, and limits are seen as doorways to new possibilities within your reach.
Happiness is also essential to developing a culture of focus, growth and success in our teams. Team members who are unhappy are going expend energy dealing with their unhappiness. There is also the potential that, through gossip or drama, they will spread their unhappiness to other members of the team, creating an overall practice environment that is distracted at best and toxic at its worst.
If the source of their unhappiness is a legitimate practice concern, then it’s our responsibility as leaders to resolve the issue. However, if the source is something else (a personal issue, for example), then you might have to compassionately ask the team member to check their issues at the door. If they can’t do that, then maybe they need to move on.
We need happy teams because the only way to grow is to get better at things you aren’t good at yet, and to be willing to try things you’ve never done before while you are learning. Growth requires curiosity, creativity, optimism and perseverance. An unhappy team simply does not have the emotional bandwidth to fully engage in growth while maintaining an environment of superlative patient care and enjoyable teamwork.
As your team’s leader, you set the tone in your office every day. When you walk in smiling, practice happiness as a daily goal, and celebrate the process of striving to improve, you empower your team. They will embrace the same values and make the effort to be the best they can be as part of the team. Your goals become their goals, and that’s the kind of happy engaged team that drives your success.
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